Privacy Policy

Last updated: June 17, 2026

At 24/7 Mobile Tyres Services, we are committed to protecting and respecting your privacy. This Privacy Policy explains when, why, and how we collect personal information about people who visit our website, contact us by phone or WhatsApp, or purchase our tyre replacement services, in compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018 (DPA).

1. Information We Collect

We may collect and process the following data about you:

• Contact Details: Your name, phone number, email address, billing/service address (residential, workplace, or GPS roadside coordinates).
• Vehicle Information: Make, model, registration number, and tyre specifications (width, profile, rim size).
• Inquiry & Communications: Records of your calls, WhatsApp messages, form submissions, and feedback.

2. How We Use Your Information

We use the information we collect to:

• Provide you with emergency roadside tyre replacement or scheduled mobile fittings.
• Send our mobile service vans to your exact coordinates.
• Quote pricing and process credit/debit card payments securely.
• Address customer inquiries, complaints, and request reviews of our services.

3. Data Sharing & Security

We do not sell, trade, or rent your personal information to third parties. We only share details with trusted third parties to execute your service, such as processing payments (secure card terminals) or locating your vehicle (GPS mapping tools). We take all reasonable steps to prevent data leakage and protect your details from unauthorized access.

4. Your Rights

Under the GDPR and UK DPA, you have the right to access the personal data we hold about you, request corrections, request erasure (the "right to be forgotten"), and object to processing. To exercise these rights, please email us at 247mobiletyresservices@gmail.com.